Smooth Singles

We are a member of the Online Dating and Discovery Association (ODDA), committed to maintaining standards, protecting users and offering assurance in line with the ODDA's Guiding Principles.

As an ODDA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.

The ODDA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies. The ODDA monitors enquiry and complaint levels and the issues complained about. It can intervene if it sees worrying trends or serious matters of concern.

Further information about ODDA can be found here. A link to our customer service arrangements is provided here.